Acceptance of Terms
By accessing and using YAO HERITAGE (“we,” “us,” “our”) website and services, you (“user,” “you,” “your”) agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Description of Service
YAO HERITAGE operates an e-commerce platform that allows users to purchase leather accessories. We reserve the right to modify, suspend, or discontinue any aspect of our service at any time.
User Accounts
You must provide accurate and complete information when creating an account
You are responsible for maintaining the confidentiality of your account credentials
You must be at least 18 years old to create an account or have parental consent
One person or entity may not maintain multiple accounts
Orders and Payment
All orders are subject to acceptance and availability
Prices are subject to change without notice
Payment must be received before order processing
We accept [list payment methods: credit cards, PayPal, etc.]
You authorize us to charge your payment method for all purchases
Shipping and Delivery
Shipping costs and delivery times are estimated and may vary
Risk of loss passes to you upon delivery to the carrier
We are not responsible for delays caused by shipping carriers
International orders may be subject to customs duties and taxes
Returns and Refunds
Items may be returned within 15 days of delivery
Items must be in original condition and packaging
Refunds will be processed to the original payment method
Shipping costs are non-refundable unless the return is due to our error
Custom or personalized items are not eligible for return
Intellectual Property
All content on our website is protected by copyright and trademark laws
You may not reproduce, distribute, or create derivative works without permission
Product images and descriptions are for informational purposes only
Prohibited Uses
You may not use our service to:
Violate any laws or regulations
Infringe on intellectual property rights
Transmit harmful or malicious content
Attempt to gain unauthorized access to our systems
Use automated tools to access our website
Limitation of Liability
Our liability is limited to the amount you paid for the product or service
We are not liable for indirect, incidental, or consequential damages
Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you
Governing Law
These terms are governed by the laws of Nicaragua. Any disputes will be resolved in the courts of Rivas, Nicaragua.
1. Information We Collect
Personal Information:
Name, email address, phone number
Billing and shipping addresses
Payment information (processed securely by our payment processors)
Account preferences and order history
Automatically Collected Information:
IP address and browser information
Cookies and tracking technologies
Website usage patterns and analytics data
Device information and operating system
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate about your orders and account
Provide customer support
Improve our products and services
Send marketing communications (with your consent)
Comply with legal obligations
Prevent fraud and ensure security
3. Information Sharing
We may share your information with:
Service Providers: Payment processors, shipping companies, email services
Business Transfers: In case of merger, acquisition, or sale of assets
Legal Requirements: When required by law or to protect our rights
Consent: When you have given explicit permission
We do not sell your personal information to third parties for marketing purposes.
4. Cookies and Tracking
We use cookies and similar technologies to:
Remember your preferences and login status
Analyze website traffic and usage patterns
Provide personalized content and recommendations
Enable social media features
You can control cookie settings through your browser preferences.
5. Data Security
We implement appropriate security measures to protect your information:
SSL encryption for data transmission
Secure payment processing systems
Regular security audits and updates
Limited access to personal information on a need-to-know basis
However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Delete your personal information
Restrict processing of your information
Data portability
Opt-out of marketing communications
To exercise these rights, contact us at [email protected]
7. Data Retention
We retain your information for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.
11. Updates to This Policy
We may update this privacy policy periodically. We will notify you of significant changes by email or website notice.
YAO HERITAGE
Operated by AD ASTRA S.A.
